Terms and Conditions - Cookies Jamaica

1. Introduction

Welcome to Cookies Jamaica (the “Site”, “we”, “us”, or “our”). These Terms & Conditions (the “Terms”) govern your use of our website and your purchase of products and services through it. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years of age (or older if required by local law) to purchase from our Site. By placing an order, you represent that you meet this age requirement.

3. Orders & Contract Formation

When you place an order, you are offering to purchase a product subject to these Terms.
We will send you an order confirmation email. This email is not an acceptance of your order but a summary of what you ordered.
A contract between you and us is formed when we send you a second email notifying you that your order has been dispatched (or is ready for collection).
We reserve the right to refuse or cancel any order for any reason, including product or service availability, errors in description or price, or suspicion of fraud or age-verification failure.

4. Product Information & Pricing

We make reasonable efforts to provide accurate product information including descriptions, images, pricing and availability. However, we do not warrant that all information is error-free.
Prices are shown in [JMD/USD] and are inclusive of applicable taxes unless stated otherwise.
We may change prices at any time, but such changes will not affect orders already confirmed.

5. Payment

We accept the payment methods listed at checkout (credit/debit cards, electronic transfers, etc.).
You represent and warrant that you have the right to use the payment method you choose.
Payment will be charged at the time your contract is formed.

6. Delivery & Shipping

Shipping, delivery, or collection methods will be indicated at checkout. Delivery times are estimates only and may vary due to carrier delays, stock availability or external factors — we are not liable for delays beyond our control.
Risk in the products passes to you when they are delivered to the address you provided or are collected by you.

7. Returns, Refunds & Cancellations

Unless required by law or stated otherwise, all sales are final. You may cancel or return an order only if the product is defective, damaged, or incorrectly described, and only within the timeframe stated here: [insert timeframe, e.g., “within 7 days of receipt”].
To initiate a return, you must contact us at info@cookiesjamaica.com with your order number and reason. We may require proof or images.
If a refund is approved, it will be made using the same payment method used for the purchase and within [insert number] days.
You are responsible for any return shipping costs unless we agree otherwise.

8. Age Verification & Compliance

Because our products may fall under regulated categories (e.g., cannabis-related wellness), you agree to provide any age verification, ID or other required documentation we reasonably request. Failure to comply may result in cancellation of your order without refund.

9. Intellectual Property

All content on our Site (images, text, logos, videos, etc.) is owned by us or our licensors and is protected by intellectual property laws.
You may view, download and print pages from the Site for your personal use only, provided you keep all copyright or trademark notices intact.
You may not reproduce, distribute, adapt or commercially exploit our content without our prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, our liability for any loss or damage (whether in contract, tort or otherwise) is limited to the amount you paid for the product in question.
We are not liable for indirect, incidental, special or consequential damages (such as loss of profits or business interruption) even if advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Cookies Jamaica, its officers, directors, employees and agents from any claims, demands, liabilities, costs or expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any rights of a third party.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Jamaica. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Jamaica.

13. Changes to Terms & Conditions

We may update these Terms at any time. The revised version will be posted on the Site along with an updated “Effective Date”. Your continued use of the Site after changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Email: sales@cookiesjamaica.com

Website: https://www.cookiesjamaica.com